Privacy Policy Effective date: August 10, 2025, Company: Aircond Mechanical Air Conditioning & Heating Corp. (“Aircond Mechanical,” “we,” “us,” or “our”)Contact: support@aircondmechanical.com, phone: 786-561-8719. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you request estimates, schedule service, purchase equipment/maintenance plans, or interact with our website, phone lines, email, or SMS.1) Information we collect• Identity and contact details (name, address, email, phone).• Service details (property type, HVAC make/model/serial, installation photos, warranty info, system diagnostics).• Transaction data (appointments, invoices, payments).• Communications and preferences (call recordings where permitted, email/SMS preferences).• Technical data (IP address, device/browser, cookies/site analytics).• Financing data (if you ask us to help you apply through a lender, we may receive limited application status from that lender).We collect information directly from you, via service providers (e.g., dispatching, payment processors), from publicly available sources, and, if you request financing, from the lender you choose.2) How we use information• To provide and improve installation, repair, and maintenance services.• To schedule visits, send estimates/invoices, process payments, and register warranties.• To communicate about appointments, safety recalls, and service reminders.• For quality assurance, training, analytics, and fraud/security monitoring.• For marketing (only as allowed by law and your preferences).• To comply with legal and tax obligations and to protect our rights.3) Florida and federal compliance (what this means for you)• Reasonable security and breach notices. We use reasonable measures to secure electronic personal information and, if a data breach occurs, we will notify affected Florida residents without unreasonable delay and no later than 30 days after determining a breach, and notify the Florida Attorney General if 500+ Floridians are affected, consistent with Florida’s Information Protection Act (FIPA). The Florida Senate• Secure disposal. When customer records containing personal information are no longer needed, we take reasonable steps to render them unreadable (e.g., shredding or secure deletion), as required by FIPA and, where we hold consumer-report information (for example, financing), by the FTC’s Disposal Rule. The Florida Senate eCFRLegal Information Institute• Email marketing. Commercial emails identify our business and include a working opt-out that we honor promptly, per the CAN-SPAM Act. Federal Trade Commission• Calls and texts. For telemarketing robocalls/robotexts or automated dialing/prerecorded messages, we obtain prior express written consent and honor opt-out requests. We also follow Florida’s Do Not Call/telemarketing rules (including caller ID and calling-time limits and frequency caps for commercial telephone solicitations). The Florida Senate– Florida calling windows and frequency caps for commercial telephone solicitations: no calls before 8:00 a.m. or after 8:00 p.m. local time; no more than three solicitation calls in 24 hours on the same subject. Florida House of Representatives Florida Senate– The FCC’s newer “one-to-one” consent rule clarifies that a consumer’s consent must specifically name the seller who will send automated marketing calls/texts. We follow that standard. Federal Communications Commission• Kids’ privacy. Our services are for homeowners and property managers. We don’t knowingly collect personal information online from children under 13; if we learn we have, we’ll delete it consistent with COPPA. Federal Trade Commission+1• Payment security. We use reputable, PCI-DSS-compliant payment processors and avoid storing full card numbers on our systems. PCI Security Standards Council+1• Florida Digital Bill of Rights (FDBR). Florida’s broader consumer-privacy law primarily applies to very large companies (generally $1B+ in annual revenue with specific tech activities). While small local service businesses like ours are typically outside its scope, we still strive to give you clear notices and meaningful choices. Davis Wright Tremaine Future of Privacy Forum4) When we share information We share personal information only as needed to run our business and comply with law:• Service providers (dispatching/scheduling platforms, payment processors, parts suppliers, warranty administrators, IT/security, analytics).• Lenders you choose (if you request financing).• Government, courts, or law enforcement (to comply with legal process or protect rights/safety).• Business transfers (e.g., merger or asset sale), subject to this Policy. We do not sell personal information.5) Texting, calling, and email preferences• Marketing messages: You can opt out at any time. For texts, reply STOP; for emails, use the unsubscribe link; for calls, ask our agent to place you on our internal do-not-call list. We also honor Florida’s Do Not Call list. Florida Department of Agriculture• Transactional/service communications (e.g., appointment reminders, safety notices) may still occur where permitted by law.6) Data retention We keep personal information only as long as necessary for the purposes above, to meet legal/tax obligations, or to resolve disputes. We apply secure disposal afterward (see Section 3). The Florida Senate7) Your choices and rights• Access/update: Contact us to review or correct your contact or service information.• Deletion: You may request deletion of information we maintain, subject to legal/tax, warranty, or safety obligations that may require us to retain certain records.• Marketing preferences: See Section 5.We will verify your identity before fulfilling requests.8) Cookies and analytics We use basic analytics and essential cookies to operate our site and understand service demand. You can adjust browser settings to limit certain cookies; site functionality may be affected.9) Information security We use reasonable administrative, technical, and physical safeguards appropriate to our size and the sensitivity of the data (access controls, encryption in transit where appropriate, employee training, need-to-know access, and vendor due diligence). These practices align with FTC small-business guidance on reasonable security. Federal Trade Commission+110) Changes to this Policy We may update this Policy from time to time. We’ll post the new effective date above and, where required, notify you.11) How to contact us Questions or requests about this Policy or your data:support@aircondmechanical.com, phone: 786-561-8719.

Phone Number Privacy Policy:
Use of Information: We use your phone number to send SMS messages regarding your inquiry and customer care related topics Mobile phone information or opt-in data collected will not be shared, sold, or disclosed to third parties or affiliates for marketing purposes. Aircond Mechanical Air Conditioning & Heating Corp: By texting us at 786-561-8719, you consent to receive messages regarding your inquiry, service request, or appointment confirmation. Message frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe. Reply HELP for support. For details, view our Privacy Policy https://www.aircondmechanical.com/privacy-policy.    

​